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FAQ

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How it works

  • Q: What does artworks-online.com offer for sellers?

    A. TBC

  • Q: What is the cost of being a seller?

    A. TBC

  • Q: Can I promote and sell items on other websites or at my gallery, studio or showroom at the same time as offering them for sale on artworks-online.com?

    A. Yes, we allow galleries, artists and designers to promote and sell their items on other websites and in any other way. However, if items are not exclusive to artworks-online.com, then the online purchase status must be set to “availability subject to enquiry”. We allow freedom of promotion and sale in good faith, and require that all sales resulting from an enquiry through artwork-online.com must be processed through the artworks-online.com website using the purchase cart. Non-compliance with this requirement may result in you being removed as a seller from the website.

  • Q: Can I communicate directly with a buyer?

    A. TBC

Seller categories and selection criteria

  • Q: What are the seller categories?

    A. TBC

  • Q: What are the criteria I need to satisfy to become a seller?

    A. TBC

How to become a seller

  • Q: How do I become a seller?

    A. TBC

  • Q: What do I need to submit with my application to become a seller?

    A. TBC

Uploading and managing products

  • Q: How do I set up my Seller’s page?

    A. TBC

  • Q: How do I upload products to the website?

    A. TBC

  • Q: How do I update, add to or delete product information on the website?

    A. TBC

Managing sales

  • Q: How do I manage my sales on the website?

    A. TBC

  • Q: Can I communicate directly with a buyer?

    A. TBC

Payment and tax

  • Q: How do I get paid for each sale?

    A. TBC

  • Q: If an item I sell is subject to sales tax or import duties, how do these get paid?

    A. TBC

  • Q: What is the fee paid to artworks-online.com when I make a sale?

    A. TBC

Packaging for shipment

  • Q: How do I package my products for shipment to a buyer?

    A. TBC

  • Q: Are there any minimum packaging requirements that I need to satisfy for shipping to buyers?

    A. TBC

  • Q: What happens if a package is damaged during shipment to a buyer?

    A. TBC

Returns & exchange policy

  • Q: What happens if a buyer is dissatisfied with a product I have sold to them and they want a refund?

    A. TBC

  • Q: What is artworks-online.com's returns and exchange policy?

    A. TBC

Terms & Conditions

Coming Soon

Privacy Policy

Coming Soon

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